Support and Help Center

Search a topic or browse the categories below. If you cannot find an answer, open a request and city staff will follow up.

• Accounts and Properties

  • Create an account and verify your email
  • Link a parcel and claim your role
  • How role verification is reviewed by staff

• Permitting

  • Start and submit an application
  • Respond to a resubmission request
  • Permit types and fees: varies

• Inspections

  • Request an inspection
  • Read an inspection result
  • Request a reinspection after a failed result

• Code and Violations

  • Understand a notice of violation
  • Show proof of compliance
  • Find the correction date printed on your notice

• Payments and Licenses

  • Pay an invoice online
  • Renew a license
  • Choose the license type that matches your business

• Message Center

  • Where city notices appear
  • Reply to city staff
  • Notification preferences